Logistics Operations Manager

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A fantastic position has opened for a Logistics Operations Manager based in Dubai…..The Logistics Operations Manager is responsible for managing both inbound and outbound DC Operations and it may cover as well transport. The role holder is also responsible for coordinating with logistics service providers to ensure the most cost efficient and highest warehouse storage & handling quality.

Role Details – Key Responsibilities and Accountabilities:

Ensure that the logistics process guarantees the availability of products at the right time, in the ordered quantity and quality as per set standards
Implement logistics strategies and monitor the application of set processes and procedures
Propose and implement action plans in order to increase productivity, performance and effectiveness of the operations
Ensure the implementation of the projects related to operations
Implement the defined procedures related to quality and security of the warehouse in order to ensure the most reliable, hygienic and qualitative deliveries to stores.
Search and propose logistics service providers based on service requirements, efficiency and price
Ensure the application of defined scope of services
Support the monitoring of the building functionality, maintenance, cleaning as per the quality, security and property management standards and regulations
Provides and dispute the monthly inbound and outbound forecast for all activities, based on the information received from Sourcing, Replenishment and Import-Export departments
Monitoring the performance of logistics service providers based on set deliverables
Review and communicate on regular basis with supplier
Propose and discuss areas for improvement
Ensure that all records are correct in order to prepare regular performance and cost related reports
Analyse reports and identify and recommend areas of improvement, suggest solutions and monitor the implementation
Review and analyse the logistics related processes, applications and policies and propose solutions for optimization and cost reduction.
Ensure alignment of procedures in accordance with the Delegation of Authority (DOA)
Assist in monitoring allocated budget to ensure compliance and highlight possible issues
Provide inputs on the preparation of budget when necessary
Confirm the Logistics charges provided by 3PL and provide inputs on cost reduction measures
Ensure that the organization and the results of the annual inventories of the stock
Assist with the implementation of the performance management process by setting objectives, monitoring performance, and provide constructive feedback and provide inputs to senior management
Provide inputs on training needs and coordinate with the HC department to ensure facilitation of training requirements
Develop and implement on the job-training for the team
Provide inputs for the development of annual manpower plan
Ensure the implementation of the company’s corporate policies and relevant procedures

Definition of Success
% Preparation Accuracy & % Loading on-time
% Logistics Costs vs DC Transfers
DC Transfers
Accuracy of inventory information
Security and hygiene of the goods being delivered
Implemented strategies to meet organization needs
Service levels of logistics providers

Personal Characteristics and Required Background:

Minimum Qualifications/education

Bachelor Degree in Business Administration / Economics / Supply Chain or equivalent
Minimum experience

  • 5+ years in a similar position
  • Must have experience in Fresh Food / Fresh Produce

Skills

  • DC operations: warehousing with WMS functionalities and transportation in a large retail warehouse operation
  • Negotiation with Third Party Logistics Providers on prices and to get commitment from 3PL on the respect delivery dates and scope of service
  • Delegation and adaptability
  • Attention to Details
  • Very high numerical and analytical skills
  • Communication internally and externally
  • Time Management

Preferred Languages

English (Full professional proficiency – Required)
Country Language where applicable

 

Please contact Frank Kinsella on +44 (0) 7734 861 080 or +44 (0) 1273 720 599 to discuss the role and your experience. Or if you feel you have the above experience, please send over a CV to georgina@fmkconsulting.co (*not co.uk or com) and we will get back to you with some feedback and more information about the role and the company.

Head of Supply Chain & Logistics

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A successful retailer with a considerable footprint in the Hong Kong now have a fabulous opportunity to join as the Head of Supply Chain and Logistics…

Role Purpose:

Responsible for all the Supply Chain and Logistic Operations and Projects for warehouse, transport, replenishment, export and systems

Assets:

  • Maintain the summary and detail implementation planning and action list of the projects.
  • Ensure that regular follow-up is done on projects and share periodically to persons involved including management.
  • Secure the proper documentation for all projects implemented (business study, PAR, Procedures, training, timeline, budget follow-up,…)
  • Guarantee that projects implemented respect the company security, audit and safety policies.
  • Guarantee the Standard Operating Procedures (SOP) for Logistics are updated following any business changes and shared to all concerned parties.
  • Ensure appropriate KPI are used to track the performance of the projects before, during and after the project implementation.
  • Guarantee that projects are delivered on-time as per agreed plan.
  • Guarantee that projects are implemented without negative impact to the business.
  • Guarantee the confidentiality of Logistics projects whenever required including company data.
  • Keep good / fair working relations with logistics providers and suppliers.
  • Inform the hierarchy of the market, rules and regulations evolutions.

People Management:

  • Be a role model and ensure the application of corporate policies and guarantee  the implementation of all laws , regulations and cultural practices of the operating countries are followed and respected
  • Practices the company values and guarantees the same is respected and followed by the department team members
  • Responsible for the Performance Management of the team
  • setting particular objectives for the direct reports – once a year – which are in-line with the company and department targets
  • carrying out performance analysis with regular feedback to direct reports and ensuring that this is further deployed within the team
  • Identify employees with high potential, growth and proposes further development
  • Identify and recommend training needs for the team and follow up on the implementation (TNA)
  • Develop and implement on the job-training for the team
  • Promotes and practise communication and participatory management within the team;

Merchandise:

  • Responsible of the logistics project for specific or cross functional departments (transport, operation, replenishment, import/export, digital).
  • Implement projects to reduce lead time to customers (store or customers) from DC, stores or suppliers.
  • Propose and implement projects to increase productivity, performance and effectiveness of the operations to reduce distribution costs.
  • Propose and implement projects to increase the capacity of the logistics to treat more volumes, more orders.
  • Lead the deployment of continuous improvements actions, lean and 5S methods in all logistics physical, systems, informational activities.
  • Propose and implement evolutions/solutions to support the company expansion by integrating latest logistics technologies.
  • Support the Merchandise and Store to provide solutions and improvements on current logistics activities.
  • Participate in the exchange of experience and knowledge between the stores and the Head Office.
  • Lead the yearly Supply Chain Stores Satisfaction survey
  • Stay informed about the competitions logistics evolutions and informs the hierarchy.

Finance:

  • Contribute to the Logistics strategy implementation.
  • Provide the yearly budget of Logistics projects including IT projects related to Logistics.
  • Respect the finance supply chain procedures in accordance with the DOA;
  • Follow and guarantee the respect of the projects costs according to the budget by taking the required measures in case of gaps.
  • Propose and implements projects to reduce the waste, the admin shrinkage, the stock levels or increase the logistics rebates.
  • Benchmark logistics solutions (cost, expertise, functionalities, …) and propose alternative to Management with the conduct of tenders.
  • Report any information that might affect the results of the company (cost, margin, stock,…)

Functional/Technical Competencies

  • Verbal and writing communication skills for the change management of projects.
  • Proven deep expertise on retail logistics operations, systems and financials flows.
  • Proven deep expertise on warehouse management system best practices knowledge.
  • Experience on Export (From Asia) /Import, replenishment, transport and sourcing flows from China
  • Project management skills with MS Project know-how
  • Excellent knowledge of MS Office applications (Word, Excel, PowerPoint)

Personal Characteristics and Required Background:

Minimum Qualifications/education

  • Master Diploma in Supply Chain or Logistics from University or Engineer school

Minimum experience

  • Min 10 years professional experience
  • Logistics operations for Retail Stores Hyper/Super within a Logistics Provider or a Retailer

Preferred Languages

  • English (Full professional proficiency – Required)

Please contact Frank Kinsella on +44 (0) 7734 861 080 or +44 (0) 1273 720 599 to discuss the role and your experience. Or if you feel you have the above experience, please send over a CV to georgina@fmkconsulting.co (*not co.uk or com) and we will get back to you with some feedback and more information about the role and the company.

 

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