Quality Assurance Manager

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A leading Fresh Produce Grower are looking for a experienced QA Manager to join their team in Kent… . They specialise in Soft Fruit, so it would be ideal that the successful candidate has experience in Fresh Produce, ideally Berries.

They are looking for a QA Manager who has a background in Food / Fresh Produce…Someone who is ambitious and hard working and is looking for their next career step within the Fresh Produce Industry….!

As the QA Manager, you would report into the Packhouse Manager.

Overall Job Purpose

Assess customer requirements and ensure that these are met, through proactive team engagement and management the QA function, monitoring of product intake quality and influencing the operations team provide effective quality assurance management and monitoring processes to assist the packhouse manager in ensuring all produce despatched meets individual customer specifications and overall quality and compliance requirements.

Main Responsibilities

  • Product Quality Characteristics – ensure sufficient and effective monitoring systems are in place so that all products packaged and dispatched meet customer specifications. Support the Packhouse Manager in preparing samples for customer and internal benchmarking.
  • QA – Effective management of the QA function enabling team KPI’s to be met. Regular individual (121) and team meetings to drive forward efficiencies and better ways of working.
  • Liaison Field Operations – ensure effective and regular communication with Operations supervisors / manager on matters concerning the quality of the product intake. A regular visitor to the fields – the role requires a full understanding of crop production and challenges.
  • Improvement of Quality Management Systems – design and implement appropriate procedures, processes, scheduled monitoring and auditing activities to ensure the company’s compliance system is market leading.
  • Customer Responsibility Research and complete relevant customer quality trackers using concise accurate information. Lead on announced and unannounced customer QA visits

KEY PERFORMANCE INDICATORS

  • Continuous Improvement – Reduction of customer rejections and customer complaints (where appropriate)
  • Assist in maintain or improve current third party audit grades
  • Customer trackers completed in time, accurately and in full.
  • All relevant business information is communicated by right channels.

PERSON SPECIFICATION

  • Must have experience in a similar role with Quality Assurance, in a similar Industry (Fresh Produce / Food )
  • Food Safety/HACCP Qualification
  • Auditing (BRC course)
  • Understanding of specifications/quality requirements
  • QMS requirements
  • People Management
  • Knowledge of TPPS/BRC standards

KEY SKILLS & BEHAVIOURS

  • Communication – ensures that people both in the QA team and outside the team get to know what they need to know, when they need to know it using the appropriate manner. Encourages two way communications (up and down). Encourages and acts on meaningful feedback.
  • People Management – able to provide effective leadership and direction. Creates shared vision and clarity of purpose. Engenders team spirit and sets SMART objectives. Gains and shows respect. Provides support and able to coach and develop team members. Able to motivate to secure high levels of energy and engagement.
  • Field Relationship Management – develops productive relationships with internal team colleagues. Gains respect and trust among the supply base. Builds brand reputation through consistency of approach, knowledge and behaviour.
  • Communicate confidently and effectively at all levels in the organisation.

Due to the nature of the job and working environment, it’s an occupational requirement that the successful applicant: 1. Is not allergic to fruit 2. Is able to taste fruit 3. Is not colour blind 4. Is willing and able to travel within the UK 5. Holds full EU driving license

Please contact Georgina or Frank on 01273 720 599 / 07734 861 080 to discuss the role and your experience. Or if you feel you have the above experience, please send over a CV to info@fmkconsulting.co (*not co.uk or com) and we will get back to you with some feedback and more information about the role and the company.

Quality Assurance Supervisor

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Our client is a major international marketers, producer and distributor of Fresh Produce globally…They are a successful and highly respected company and it would be a fantastic career move to join their Quality Assurance team based in Belgium…To strengthen their Quality team they are keen to speak with a highly experienced Quality Assurance Supervisor to join their team in Antwerp.

 

As the Quality Assurance Supervisor you would be….

Reporting to the Regional Manager QA Fresh and you will be responsible for:

  • Undertake daily quality control for incoming and out bounding products.
  • Coordinates all quality control/inspections functions under the supervision of Regional Manager QA.
  • To manage on a day to day basis the QC team including resource allocation and communication with the team ensuring we have proper and adequate shift cover & timely communication.
  • To ensure a correct handover between shifts and from one day to the next.
  • Responsible for verification of the quality of products, record and report of every quality Inspection of the product at arrival, in stock and at delivery, quality test. And communicate result of inspection to the team members.
  • Support in the management of the quality, improvement of the process related to quality control.
  • Train quality inspectors
  • To attend and partake planning meeting, where required.
  • To ensure compliance to customer product specifications and service levels.
  • Inspect rejections from customers up on return to ensure accurate & timely communication to the whole team and external sources as required.
  • To be primary interface for daily quality issues from commercial colleagues & to action their enquiries regarding quality.
  • Maintain and ensuring proper understanding of produce quality and safety is obtained by QC personnel
  • Assist Quality Manager in designing & implementation of quality assurance policy / quality management system (QMS) ensuring it is efficient, implemented and is effective.
  • To develop and use training tools to ensure the training frame work is kept up to date and accurate.
  • To ensure that company QC procedures and adhered to and updated.
  • To oversee/control the quality assurance systems and standards of product packed at third party sites by handling and analysing claims if required.
  • To liaise with technical manager & suppliers to help prevent repeat rejection issues.
  • Handle all Ad Hoc QC/QA mission/matter (including Labo preparation, data inputs).

 

We are looking for a candidate who is/has:

  • University degree in Agronomy/Horticulture or related agricultural studies (experience at field level)
  • 2-5  years’ experience with fresh produce
  • Specific knowledge of Quality Control, Quality Management and Certifications (GAP, IFS, BRC, HACCP, SCS).
  • English fluently is a MUST. Other language is a plus
  • Good analytic skills
  • Excel, power point
  • Be able to work under pressure
  • Professional, well organized, establishing and following Processes and Procedures
  • Able to work independently and travel as required
  • Teamwork

 

Please contact Georgina or Frank on 01273 720 599 / 07734 861 080 to discuss the role and your experience. Or if you feel you have the above experience, please send over a CV to georgina@fmkconsulting.co (*not co.uk or com) and we will get back to you with some feedback and more information about the role and the company.

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