Logistics Operations Manager

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A fantastic position has opened for a Logistics Operations Manager based in Dubai…..The Logistics Operations Manager is responsible for managing both inbound and outbound DC Operations and it may cover as well transport. The role holder is also responsible for coordinating with logistics service providers to ensure the most cost efficient and highest warehouse storage & handling quality.

Role Details – Key Responsibilities and Accountabilities:

  • Ensure that the logistics process guarantees the availability of products at the right time, in the ordered quantity and quality as per set standards
  • Implement logistics strategies and monitor the application of set processes and procedures
  • Propose and implement action plans in order to increase productivity, performance and effectiveness of the operations
  • Ensure the implementation of the projects related to operations
  • Implement the defined procedures related to quality and security of the warehouse in order to ensure the most reliable, hygienic and qualitative deliveries to stores.
  • Search and propose logistics service providers based on service requirements, efficiency and price
  • Ensure the application of defined scope of services
  • Support the monitoring of the building functionality, maintenance, cleaning as per the quality, security and property management standards and regulations
  • Provides and dispute the monthly inbound and outbound forecast for all activities, based on the information received from Sourcing, Replenishment and Import-Export departments
  • Monitoring the performance of logistics service providers based on set deliverables
  • Review and communicate on regular basis with supplier
  • Propose and discuss areas for improvement
  • Ensure that all records are correct in order to prepare regular performance and cost related reports
  • Analyse reports and identify and recommend areas of improvement, suggest solutions and monitor the implementation
  • Review and analyse the logistics related processes, applications and policies and propose solutions for optimization and cost reduction.
  • Ensure alignment of procedures in accordance with the Delegation of Authority (DOA)
  • Assist in monitoring allocated budget to ensure compliance and highlight possible issues
  • Provide inputs on the preparation of budget when necessary
  • Confirm the Logistics charges provided by 3PL and provide inputs on cost reduction measures
  • Ensure that the organization and the results of the annual inventories of the stock
  • Assist with the implementation of the performance management process by setting objectives, monitoring performance, and provide constructive feedback and provide inputs to senior management
  • Provide inputs on training needs and coordinate with the HC department to ensure facilitation of training requirements
  • Develop and implement on the job-training for the team
  • Provide inputs for the development of annual manpower plan
  • Ensure the implementation of the company’s corporate policies and relevant procedures

Definition of Success

  • % Preparation Accuracy & % Loading on-time
  • % Logistics Costs vs DC Transfers
  • DC Transfers
  • Accuracy of inventory information
  • Security and hygiene of the goods being delivered
  • Implemented strategies to meet organization needs
  • Service levels of logistics providers

Personal Characteristics and Required Background:

Minimum Qualifications/education

  • Bachelor Degree in Business Administration / Economics / Supply Chain or equivalent

Minimum experience

  • 5+ years in a similar position


  • DC operations: warehousing with WMS functionalities and transportation in a large retail warehouse operation
  • Negotiation with Third Party Logistics Providers on prices and to get commitment from 3PL on the respect delivery dates and scope of service
  • Delegation and adaptability
  • Attention to Details
  • Very high numerical and analytical skills
  • Communication internally and externally
  • Time Management

Preferred Languages

  • English (Full professional proficiency – Required)
  • Country Language where applicable

Please contact Frank or Georgina +44 (0) 7734 861 080 or +44 (0) 1273 720 599 to discuss the role and your experience. Or if you feel you have the above experience, please send over a CV to georgina@fmkconsulting.co (*not co.uk or com) and we will get back to you with some feedback and more information about the role and the company.