Customer Service & Supply Manager

Full-Time|Permanent
Hertfordshire
Posted 1 month ago

Customer Service & Supply Manager

A Fresh Produce Flexible Packaging company are looking for a Customer Service & Supply Manager.

Our client are a well known and highly respected packaging supplier, working within the food, fresh produce and packaging arenas.

They provide sustainable packaging solutions for fresh produce, bakery, meat, confectionery, and frozen sectors, reliably supplying the major Supermarkets in the UK.

They work closely with the food industry to provide a market leading service and product innovation therefore it would be IDEAL (Not essential) for the Supply Chain professional to have some experience in both Packaging and Fresh Produce / Food.

It would also be ideal that the successful Customer Service & Supply Manager has a proven track record working with UK Retail sector and is comfortable being in a customer / supplier communication role.

Day to Day responsibilities

  • Managing the supply process through manufacture to customer delivery
  • Engaging and communicating with customers and suppliers
  • Upselling where possible
  • Coordinate demand planning and forecast process
  • Report on status of service internally and externally
  • Manage and develop business systems to improve communication and service
  • Oversee one team member

The successful candidate will have the following experience: 

  • Some knowledge of the Fresh Produce or Food Industry would be highly advantageous
  • Knowledge in the food packaging industry
  • At least 3 years in a Supply Chain role within a FMCG company
  • Excellent communication skills
  • Proven IT Skills
  • Experience generating reports in a previous role
  • Strong planning experience
  • Stock Control / Management
  • Strong customer relationship building skills
  • Computer literate
  • Excellent time management
  • Attention to detail
  • Experience
  • Ideally have experience of interpreting and authorising artwork – this is not essential but will be taught on the job

Please contact Georgina on +44 (0) 1273 720 599 or Frank on +44 (0) 7734 861 080 to discuss the role and your experience. Or if you feel you have the above experience, please send over a CV to georgina@fmkconsulting.co (*not co.uk or com) and we will get back to you with some feedback and more information about the role and the company

Job Features

Job CategoryCustomer Service & Supply Manager, Customer Supply Chain Manager, Supply Chain, Supply Chain Manager, Supply Planner
TypeFull Time
LocationHatfield
Salary£30-£35,000
Job NumberF0155

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