Head of Supply Chain & Logistics

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A successful retailer with a considerable footprint in the Hong Kong now have a fabulous opportunity to join as the Head of Supply Chain and Logistics…

Role Purpose:

Responsible for all the Supply Chain and Logistic Operations and Projects for warehouse, transport, replenishment, export and systems


  • Maintain the summary and detail implementation planning and action list of the projects.
  • Ensure that regular follow-up is done on projects and share periodically to persons involved including management.
  • Secure the proper documentation for all projects implemented (business study, PAR, Procedures, training, timeline, budget follow-up,…)
  • Guarantee that projects implemented respect the company security, audit and safety policies.
  • Guarantee the Standard Operating Procedures (SOP) for Logistics are updated following any business changes and shared to all concerned parties.
  • Ensure appropriate KPI are used to track the performance of the projects before, during and after the project implementation.
  • Guarantee that projects are delivered on-time as per agreed plan.
  • Guarantee that projects are implemented without negative impact to the business.
  • Guarantee the confidentiality of Logistics projects whenever required including company data.
  • Keep good / fair working relations with logistics providers and suppliers.
  • Inform the hierarchy of the market, rules and regulations evolutions.

People Management:

  • Be a role model and ensure the application of corporate policies and guarantee  the implementation of all laws , regulations and cultural practices of the operating countries are followed and respected
  • Practices the company values and guarantees the same is respected and followed by the department team members
  • Responsible for the Performance Management of the team
  • setting particular objectives for the direct reports – once a year – which are in-line with the company and department targets
  • carrying out performance analysis with regular feedback to direct reports and ensuring that this is further deployed within the team
  • Identify employees with high potential, growth and proposes further development
  • Identify and recommend training needs for the team and follow up on the implementation (TNA)
  • Develop and implement on the job-training for the team
  • Promotes and practise communication and participatory management within the team;


  • Responsible of the logistics project for specific or cross functional departments (transport, operation, replenishment, import/export, digital).
  • Implement projects to reduce lead time to customers (store or customers) from DC, stores or suppliers.
  • Propose and implement projects to increase productivity, performance and effectiveness of the operations to reduce distribution costs.
  • Propose and implement projects to increase the capacity of the logistics to treat more volumes, more orders.
  • Lead the deployment of continuous improvements actions, lean and 5S methods in all logistics physical, systems, informational activities.
  • Propose and implement evolutions/solutions to support the company expansion by integrating latest logistics technologies.
  • Support the Merchandise and Store to provide solutions and improvements on current logistics activities.
  • Participate in the exchange of experience and knowledge between the stores and the Head Office.
  • Lead the yearly Supply Chain Stores Satisfaction survey
  • Stay informed about the competitions logistics evolutions and informs the hierarchy.


  • Contribute to the Logistics strategy implementation.
  • Provide the yearly budget of Logistics projects including IT projects related to Logistics.
  • Respect the finance supply chain procedures in accordance with the DOA;
  • Follow and guarantee the respect of the projects costs according to the budget by taking the required measures in case of gaps.
  • Propose and implements projects to reduce the waste, the admin shrinkage, the stock levels or increase the logistics rebates.
  • Benchmark logistics solutions (cost, expertise, functionalities, …) and propose alternative to Management with the conduct of tenders.
  • Report any information that might affect the results of the company (cost, margin, stock,…)

Functional/Technical Competencies

  • Verbal and writing communication skills for the change management of projects.
  • Proven deep expertise on retail logistics operations, systems and financials flows.
  • Proven deep expertise on warehouse management system best practices knowledge.
  • Experience on Export (From Asia) /Import, replenishment, transport and sourcing flows from China
  • Project management skills with MS Project know-how
  • Excellent knowledge of MS Office applications (Word, Excel, PowerPoint)

Personal Characteristics and Required Background:

Minimum Qualifications/education

  • Master Diploma in Supply Chain or Logistics from University or Engineer school

Minimum experience

  • Min 10 years professional experience
  • Logistics operations for Retail Stores Hyper/Super within a Logistics Provider or a Retailer

Preferred Languages

  • English (Full professional proficiency – Required)

Please contact Frank Kinsella on +44 (0) 7734 861 080 or +44 (0) 1273 720 599 to discuss the role and your experience. Or if you feel you have the above experience, please send over a CV to georgina@fmkconsulting.co (*not co.uk or com) and we will get back to you with some feedback and more information about the role and the company.